What happens if I exceed the minutes in my plan?

As you approach your monthly minutes limit, we'll send warning emails at three points: when you have 100 minutes left, 50 minutes left, and 0 minutes left.

Once your minutes run out, incoming calls go straight to voicemail instead of being forwarded. Callers can still leave a message — voicemails are delivered to your email and appear in your Inbox in the portal as normal.

To resume call forwarding before your billing month resets, change your plan to one with more minutes — the upgrade takes effect immediately.